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Task #951463

open

PONDOKO REGISTRATION FAILED_CAN'T EDIT ID VIA BANKO APP

Added by BanKo Tech Support 12 months ago. Updated 11 months ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
2022-10-06
Due date:
2022-10-10 (about 12 months late)
% Done:

0%

Estimated time:

Description

Client can't edit ID via BanKo App. As per her she registered via mobile app and the status was returned due to invalid ID provided and she was advised re-take ID with signature. She tried to log in again to BanKo App and there's no way or option to select for editing.

Name: MARY JILL ONLAYAO
Contact No.: 09394247945
Date of registration: 09/05/2022
Email:
Application Status: Returned, due to Invalid ID provided (re-take ID with signature)
Concern: Can't edit/modify ID via BanKo App


Files

image.png (48 KB) image.png BanKo Tech Support, 2022-10-06 11:25 AM

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